Privacy Policy

Privacy Policy for Balloons by Alexandra

Last Updated: 05/01/2025

Balloons by Alexandra (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, balloonsbyalexandra.com, or submit information through our quote request form, contact form, or any related services.

1. Information We Collect

We may collect the following information when you interact with our website:

Information You Provide Directly:

Name
Email address
Phone number
Event details (date, location, type of event, décor requests, etc.)
Any additional information you include in forms or messages

Automatically Collected Information:

Device information (browser type, operating system)
IP address
Cookies that help improve website performance

We do not collect payment information through this website. All payments are processed separately through secure third-party platforms (such as Square).

2. How We Use Your Information

We use your information to:

Provide quotes for balloon décor and services
Respond to inquiries
Schedule events and communicate details
Improve our website and customer experience
Send updates related to your booking or request

Your information is never sold or shared with third parties for marketing.

3. How We Protect Your Information

We use industry-standard measures to safeguard your personal information.
However, no online system is 100% secure, and we cannot guarantee absolute protection.

4. Sharing Your Information

We do not sell your information.
We may share information only with:

Delivery or event partners assisting with your booking
Service providers who operate our website or email system
When required by law

5. Cookies and Tracking Technologies

Our website may use cookies to improve your browsing experience.
You may disable cookies in your browser settings.

6. Your Choices

You may request:

A copy of the information you submitted
Corrections to your information
Deletion of your information

7. Links to Other Websites

Our website may contain links to external websites (such as Instagram, Facebook, Linktree).
We are not responsible for the privacy practices of those sites.

8. Updates to This Policy

We may update this Privacy Policy periodically.
The updated version will reflect the “Last Updated” date at the top.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Balloons by Alexandra
info@balloonsbyalexandra.com
Southwest Florida